1. Information We Collect
CDR Experts ("we", "our", "us") collects information you provide directly to us, such as when you submit a contact form, create an account, or place an order. This includes:
- Name, email address, and phone number
- Country of residence and engineering background
- Resume and CV documents uploaded for analysis
- Order details and service requirements
- Communications and messages sent through our platform
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our CDR writing services
- Process your orders and communicate about service delivery
- Send you updates, confirmations, and relevant information
- Respond to your enquiries and provide customer support
- Analyse usage patterns to improve our website and services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:
- To our CDR writers and consultants who assist in service delivery (under strict confidentiality agreements)
- To service providers who assist us in operating our website (under data processing agreements)
- When required by law or to protect our legal rights
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Your resume and CDR documents are stored securely using encrypted cloud storage.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time by contacting us at [email protected].
6. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at [email protected]. We will respond within 30 days.
7. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at:
CDR Experts
Level 5, 123 Collins Street, Melbourne VIC 3000, Australia
Email: [email protected]
Phone: +61 483 914 303